…winning the hearts and minds
Getting information management embedded in an organisation’s culture can be pretty hard. It can seem that, no matter what good programs and processes you develop and get signed off by senior management, users just don’t care.
Speaking to the business can be hard, so in this blog we’re going get through to your users through the power of Tolstoy. Trust me, it’ll be fine… probably.
‘When starting on a journey… men capable of reflection are generally in a serious frame of mind. At such moments one reviews the past and plans for the future’
First of all we’re going to have to embrace the fact that some people just aren’t going to want to talk to you. Don’t take it personally, I’m sure they’re just busy. If they’re not and still won’t talk to you… well we’ll get to that.
As we all know, everyone loves it when a plan comes together. Everyone feels better if they’ve been a part of something that has worked and made a difference. So looking at what has been going on in the business area you’re engaging with, what problems and issues do they have, and what precedents has this set for poor information management?
If you can demonstrate on a storyboard where the team has been, where they are now, and where they could be, you’re already winning the war because they can see the advantages immediately and help shape the development and delivery of the information management strategy.