How long has it been since your last (information management) confession?
We’ve all had a moan about ‘filing’ at one time or another. Have a listen around the office, and you’ll probably hear things like: ‘It’s too complicated’, ‘it takes forever’, ‘I can never find anything’, ‘I have more important things to do’, ‘that’s someone else’s job’, and so on…
Well, working in the business of Knowledge and Information Management I thought it was time to start keeping track of these ‘confessions’. After all, admitting you have a problem is the first step to overcoming it!
Managing ‘records’ is no longer the obscure back office function you thought it was – it’s not something only the ‘office archivist’ does, and it’s definitely not something that happens by magic. It’s everyone’s responsibility to make sure that information is kept in a way that means it can be both protected and exploited, that it’s only kept as long as necessary, and that it’s kept in a way that values information as an ‘asset’ to your business.
So to highlight the state of records management in the digital age, I’m officially establishing the Church of Information Management, and from today, we’re hearing confession.
I’ve collected a few anonymised quotes below, and added my own questions that you can use to investigate information management in your own office. Do any of these confessions sound familiar?