How can records managers support access and provide context in an age where people and systems create and store masses of information that may be related, across many locations? It doesn’t have to be a magic act, but there are some ways to help make it hang together and support the lifecycle management of organisational information.
Records managers have the opportunity to lead and become the experts within their organisations in the use and application of the technologies that can trawl the many places, including the web and social media, to find information, provide context and make it appear together either for the end user or for automated actions – sometimes referred to as ‘actionable analytics’.


