Greetings from Digital Preservation!
One of the challenges we face in our department is coordinating our efforts to satisfy the requirements of The National Archives, other government departments and a wider preservation and archives sector community that make use of our tools DROID and PRONOM. With such a diverse audience we work hard to listen to colleagues who visit government departments or who actively take part in discussions about preservation and digital continuity. We also maintain mailing lists and have an email address which allows users to contact us directly. This has allowed us to develop strong relationships with organisations across the pond in the US and in the antipodes. We rely on these relationships to help develop our content and improve our services.