One or two of us were fortunate enough to attend the annual Information and Records Management Society (IRMS) Conference in Brighton, on 19-20 May. One of the biggest themes running across the two days was the volume of digital information and the need to start disposing of what we don’t need.
As one speaker, Reynold Leming of Informu Solutions, put it, we are suffering from ‘information obesity’ and need to ‘go on a data diet.’ His session on how to implement retention was one of the most popular sessions that we attended (pretty much standing room only), which goes to prove that this is still one of the biggest issues we face in information management and we all are still looking for answers.
Worryingly, a joint survey carried out by Forrester and IRMS revealed that there is still a lack of knowledge about the volume of digital information. Many of the sessions picked up on the fact that keeping too much information impacts on our business efficiency, increases costs and impairs our ability to comply with legislation.
Christopher Wilcock, PricewaterhouseCoopers, stressed that e-discovery is a very expensive process, particularly when large quantities of poorly managed information are held. He argued that good information governance and getting rid of information that you no longer need can help your business run better and reduce the cost burden of e-discovery.
Enbridge Inc, who are in the process of a huge project to improve information management across the organisation, told us that they have moved away from a policy of ‘keep everything’ and have now carried out their first authorised destruction of records. Stephen Bonner, KPMG, challenged all records managers to save the day by identifying and safeguarding their organisation’s key data so that if the worst happens (a cyber-attack or data loss) they can be the hero by providing an authentic copy of the information the organisation most needs.