How long has it been since your last (information management) confession?
Weâ€™ve all had a moan about â€˜filingâ€™ at one time or another. Have a listen around the office, and youâ€™ll probably hear things like: â€˜Itâ€™s too complicatedâ€™, â€˜it takes foreverâ€™, â€˜I can never find anythingâ€™, â€˜I have more important things to doâ€™, â€˜thatâ€™s someone elseâ€™s jobâ€™, and so on…
Well, working in the business of Knowledge and Information Management I thought it was time to start keeping track of these â€˜confessionsâ€™. After all, admitting you have a problem is the first step to overcoming it!
Managing â€˜recordsâ€™ is no longer the obscure back office function you thought it was – itâ€™s not something only the â€˜office archivistâ€™ does, and itâ€™s definitely not something that happens by magic. Itâ€™s everyoneâ€™s responsibility to make sure that information is kept in a way that means it can be both protected and exploited, that itâ€™s only kept as long as necessary, and that itâ€™s kept in a way that values information as an â€˜assetâ€™ to your business.
So to highlight the state of records management in the digital age, Iâ€™m officially establishing the Church of Information Management, and from today, weâ€™re hearing confession.
Iâ€™ve collected a few anonymised quotes below, and added my own questions that you can use to investigate information management in your own office. Do any of these confessions sound familiar?