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Posts tagged 'culture'

The key to Information Management…

…winning the hearts and minds

Getting information management embedded in an organisation’s culture can be pretty hard. It can seem that, no matter what good programs and processes you develop and get signed off by senior management, users just don’t care.

Speaking to the business can be hard, so in this blog we’re going get through to your users through the power of Tolstoy. Trust me, it’ll be fine… probably.

 Planning

‘When starting on a journey… men capable of reflection are generally in a serious frame of mind. At such moments one reviews the past and plans for the future’

First of all we’re going to have to embrace the fact that some people just aren’t going to want to talk to you. Don’t take it personally, I’m sure they’re just busy. If they’re not and still won’t talk to you… well we’ll get to that.

As we all know, everyone loves it when a plan comes together. Everyone feels better if they’ve been a part of something that has worked and made a difference. So looking at what has been going on in the business area you’re engaging with, what problems and issues do they have, and what precedents has this set for poor information management?

If you can demonstrate on a storyboard where the team has been, where they are now, and where they could be, you’re already winning the war because they can see the advantages immediately and help shape the development and delivery of the information management strategy.

British soldiers at dinner in camp, Aldershot, 1889

The Information Managers; home in time for tea and medals (catalogue reference: COPY 1/397)

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You can take the girl out of the archives …

My fellowship on the Clore leadership programme has entered a new phase. I’m taking six months out of my job at The National Archives to focus fully on the fellowship – I’ll not be back until the end of July.

There won’t be any time to twiddle my thumbs. I’ll be doing two work placements in different organisations, going on various training courses, researching and writing a paper on an aspect of leadership, attending a two-week residential course with the other Clore fellows (the sequel to our first Bore Place experience), and much else besides.

I’m immensely lucky to be able to make the most of the fellowship by spending time away from work. Not all the fellows are doing the same. Yet whereas the six-month hiatus felt like a long time when I thought about it in advance, it now seems to be speeding by at an alarming rate.

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What have archives to do with culture?

I’ve been thinking about this question a lot since starting the Clore Fellowship Programme. Out of 29 fellows I’m the only one from an archive. Being quite literally the only archivist in the room has made me reflect not just on my own role, but also on how archives fit into the cultural sector.

I wasn’t accustomed to seeing myself as part of the cultural sector before the fellowship began. My day job rarely takes me out of the office, and when it does I don’t venture beyond familiar territory: my last (hugely enjoyable) work trip was to London Metropolitan Archives (LMA). What’s more, working at The National Archives means that I’m a civil servant within the official archive of the UK central government, and until recently this governmental context loomed larger in my mind than potential areas of collaboration with galleries, theatres or dance companies.

Prompted by the fellowship, I spent a day in our Archives Sector Development department a few weeks ago to find out more about what they do. I’m getting the impression that other archives are more likely than The National Archives to exist in partnership with different kinds of cultural organisations.

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